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Former Member

Access Request Approval Buttons Not Showing

Hi All,

For some reason in access requests, approval request or deny buttons are not showing, and the requests are not showing up in the work inbox of the approver. I have attached a request with the buttons not shown, and with the audit log below that. I have also attached a photo of my MSMP workflow for the request.

Thanks all

-Ray

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  • Posted on Mar 04, 2015 at 09:35 PM

    Hi Raymond,

    I can see from your access request screen that the request type is "Emergency User Access". I assume FF ID owner is the approver in this case.

    Did the FF ID owner has the required authorizations setup in GRC system for request approval?

    Also share your GRC version and SP details.

    Regards,

    Madhu.

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