on 03-04-2015 8:21 AM
Hi,
recentlyI have been monitoring some process chains in our QA box and observed that sometimes some steps in the process chains take a while to trigger the next step even when the earlier one is successfully completed.
There is no issue caused as such due to delay and as its a QA box no flags are raised on it yet.
Prod box works fine and no such delay spotted in Prod.
Mostly the time taken varies between 5 - 30 mins and the steps taking time are typically DTP's. I have not seen any other type of steps taking time to trigger next.
My question is, if there a setting or configuration that I should look into for this? why would it wait to trigger next step when in process monitor and batch monitor I can see the status as successfully completed/green.
The step in process chain too remains in yellow status and does not change to green, but eventually becomes green after a while.
- swati.
Hi Swati
Could you please attach the joblogs of such a DTP request, which is shown as green in the monitor, but the chain still waits?
I assume that the dtp still does some administration with the delta and therefore finalizing might take longer.
This could have many reasons like:
Pt. 1 and 2. could be addressed with note 2037093.
Pt 3. could be addressed with 1827854.
Pt 4. load balancing can be checked and set based on note 1626778
br
Roland
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There is no any configurations to set.
Lets try to remove you chain form schedule and activate it.
Even try to remove your dtp step, again link to your chain and activate it.
Later schedule it.
Lets try above hint and see the results.
Even keep on on BWQ server loads.
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Also, I know that I can manually turn them green. However, I'm just wondering if there is some global setting to be maintained.
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swati gawade wrote:
Mostly the time taken varies between 5 - 30 mins and the steps taking time are typically DTP's. I have not seen any other type of steps taking time to trigger next.
...
The step in process chain too remains in yellow status and does not change to green, but eventually becomes green after a while.
I'm assuming that in this case some background processes are still running or your tRFCs are not yet fully processed. Can you check this?
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