on 02-26-2015 1:19 PM
Hi all,
For a particular customer when we are trying to see the marketing attribute value using the transaction BP, then we see different values in display/change mode.
We have checked at the table levels and a particular value is maintained there. But when we are trying to go to the change mode the value changes. It's weird! Has anyone faced this issue before?
Is there any workaround?
Regards,
Suman
Hi,
Delete all the marketing attribute set for he particular BP and reassign it again. It will appear correctly.
Regards,
Ashish
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Suman
Are you able to add some screen shots of the particular issue
Regards
Arden
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
hi Arden,
Unfortunately it's not possible to add screenshots for client confidentiality. It is one particular field in our marketing attribute which should be set with an Yes/No value.
In the BP tcode, when we are in the display mode the value is 'No'. But when we want to change it to 'yes' and go to the change mode it automatically changes to 'Yes'. Yet when we save it and go to display mode it changes back to 'No'.
Also, this is a one off case, we don't have this problem for all customers.
Regards,
Suman
Hi Suman
I'd find it unusual that it cannot be maintained in the Web UI for CRM 5.0.
Regardless of that.
I would record all Attributes assigned to the BP for that Attribute Set.
Clear all of the values assigned and delete the Attribute Set against that BP.
Then reapply the Attribute Set and the values you recorded.
I've seen similar issues to what you're experiencing and hopefully this will resolve it.
Regards
Arden
User | Count |
---|---|
8 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.