SAP Travel Management-
When Approvers return a trip back to employees for corrections, the trip does not go on "hold" automatically in some cases. The user is not
able to modify his exp report for corrections. This same lock error occurs when trip is going for approval or settlement too.
The workflow shows an error-
"E-RP001 Key (Pernr) is locked by user ..".
The Workflow ID is- WS90000005.
In almost all the cases, the trip is locked by the user who created the trip himself. Need to identify why this trip gets locked, is it because the user is
accessing any specific screens/transactions when workflow is being approved/rejected?
How do we avoid such errors?