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Firefighter owner and controller issue.

Dear All,

I want to have new firefighter userid and created as usual one owner and controller for same.

I updated the Owner and controller in access control owners and saved it. Also I updated Organisations Owner field with Owner and controller name.

but issue is when I go to Owner or contoller I cant find the name even after full sync which I did twice.

What could be the issue?



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2 Answers

  • Posted on Feb 19, 2015 at 10:56 AM

    Hi Abhishek,

    I assume your issue is you are not able to find the FF ID created right?

    Please confirm where are you looking for FFIDs. Have you assigned Owners to the FFIDs ? Also check if the FFID's show in the GRACUSER table



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  • Posted on Feb 20, 2015 at 04:51 AM

    Hello Abhishek,

    Can you please check if the Owner and the Controller exist in the following tables



    Thanks & Regards

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