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Random behavior of BPMon alerts (Classical BPMon Infrastructure)

Hi Experts,

We have setup Classical Business Process Monitoring for one of our customers.

Below are the infrastructure details:

SolMan Version: SolMan 7.1 SP12

Managed system ST - PI 2008_1_700 Level 10 and STA/PI 01R SP00

Scope: Interface File Monitoring and Background Job Monitoring

Issue: The alerts were found once the setup of monitoring objects was completed. Recently we have observed a random behaviour of the alerts coming in Classical Business Process Monitoring.

The alerts are not found for 2-3 days, once I deactivate and activate the monitoring objects again I get all the alerts of past 2-3 days together.

This is randomness is found twice.

The data collection job BPM_DATA_COLLECTION_1 in the managed system is working fine and all the required roles and authorization for READ and TMW RFC users are also in place.

Please help me to identify the issue.

Best Regards,

Kavita Meswani

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2 Answers

  • Feb 19, 2015 at 11:19 AM

    Hi Kavita ,

    Does your issue fall in any of the following Notes

    2008715 - Advance Corrections BPMon SM 7.1 ST710 delivered with SP13


    2109939 - Advance Corrections BPMon SM 7.1 ST710 delivered with SP14


    If yes can you implement the advance corrections


    Thanks ,

    Manu

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  • Mar 03, 2015 at 04:02 PM

    Hi Kavita

    I saw similar issue in past that comes from ST-A/PI issue from managed system.

    So I recommend you to check ST-A/PI framework note that is listed in note 1759233.

    if your st-a/pi in managed system is

    01Q SP2 is used:

    1946940 - ST-A/PI 01Q SP2: Advance Correction BPMon (Infrastructure and EBO)

    01R SP0 is used:

    2079462 - Advance Corrections in BPMon infrastructure (EXS) delivered with ST-A/PI 01R SP01

    *Issue described in (1) seems relevant

    Best Regards

    Keiji

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