Issue with CRE report while running in the BI Launch pad - SAP BO4.0

[former_member217670]

Hello BO Platform experts ,

CRE report , while running in BI Launch pad - SAP BO4.0  I am getting the below error :

The necessary security privileges could not be verified. [R21ADAPTJ5043] [RASLIB9002] [CRSDK00000813]  ---- Error code:0 [CRWEB00000119]

But the same report is running fine in Crystal reports Enterprise client -SAP BI BO4.0 ,

Faster response are highly appreciated .

Regards ,

Pradeep Gorpadu .

[Former Member]

Hi Pradeep,

Have you found a solution to this?

I'm having the same issue, and I'm pretty sure it is not related to rights (I've checked all possible rights).

Thanks in advance,

Alvaro

[Former Member]

I did have this issue too and I restarted all servers in the "Crystal Reports Services" category and fixed us up.

[former_member226760]

Hi,

     If the rights in BOE have been modified it could be the cause. There are several areas to set rights such as folder level, object level, group level, object level or top level, I think  you may need to confirm with the BOE administrator what types of rights were applied and where that were applied.

Regards,

Kedar.

[former_member230417]

Hi,

Please log in to BI Launchpad with "Administrator" user and test the issue.

Also it might be due to crystal servers are not in sync with each other and also with Central Management Server (CMS) hence restart the Crystal Services and test the issue.

Regards,

Nachiket

[Former Member]

Try restarting the Services related to Crystal report, they might not be in sync with CMS.

Crystal Job servers

Crystal Reports Cache Server

Crystal Reports Processing Server

Let us know if it fix the issue.