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Lumira cannot connect to BO universe

Hi,

We have two BOE environments BO 3.1 and BO 4.1 and with Lumira 1.22 as the reporting tool.

User can connect to an universe in the BO 4.1 environment but while connecting to the same universe in the BO 3.1 environment,

saying : cannot load selected universe: cannot initialize report engine server (Error: RWI00226)

We have checked the cmc and all the webi processing servers and the adaptive processing servers are running and enabled.

Could you please advise if this is a case of incompatibility between Lumira and 3.1?

Thanks

Vinayak

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3 Answers

  • Best Answer
    Posted on Sep 23, 2015 at 09:58 AM

    Has this been solved already?

    Seems as if Lumira cannot access the services of the BO system directly.

    This is dependent on the ports on which those services are listening, and whether or not the connection beween the client (Lumira) and the BO servers are blocked by a firewall.

    So the procedure is:

    - set fixed port numbers for CMS server, IRFS, ORFS and WebIntelligence servers (in the properties tabs of these servers in CMC),

    - then open these ports through the firewall

    and this should fix your problem.

    Make sure the server name is also known "outside" the firewall.

    If not, you also will also have to change the server-name in the properties tab (request port and request server).

    br, WM

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  • Posted on Feb 17, 2015 at 05:50 PM

    For BOE 3.1, make sure you are using SP 6. That would be the minimal SP as per the Lumira PAM.

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

    Follow us on Twitter (#SAPLumira)

    Got Enhancement ideas? Use the SAP Idea Place

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 17, 2015 at 01:04 PM

    Lumira Trace Log Entry for the same issue:

    |S| | 5640| 56| |||||||||||||||[com.sap.hilo.datasource.unv.xi3.internal.UnvDatasourceHelperXi3]

    com.businessobjects.rebean.wi.CommunicationException: Cannot initialize Report Engine server. (Error: RWI 00226)

    at com.businessobjects.rebean.wi.occa.OccaConnection.doConnect(Unknown Source)

    at com.businessobjects.rebean.wi.occa.OccaConnection.<init>(Unknown Source)

    at com.businessobjects.rebean.wi.occa.OccaServerConnectionManager.createConnection(Unknown Source)

    at com.businessobjects.rebean.occa.OccaReportEngineComAdapter.createCadenzaSession(Unknown Source)

    at com.businessobjects.rebean.occa.OccaReportEngineComAdapter.initNewCadenzaSession(Unknown Source)

    at com.businessobjects.rebean.occa.OccaReportEngineComAdapter.newDocument(Unknown Source)

    at com.businessobjects.rebean.wi.ReportEngineImpl.newDocument(Unknown Source)

    at com.businessobjects.rebean.wi.occa.WebiReportEngine.newDocument(Unknown Source)

    at com.sap.hilo.datasource.unv.xi3.rebean.UnvDocumentHelper.createDocumentInstance(UnvDocumentHelper.java:51)

    at com.sap.hilo.datasource.unv.xi3.rebean.UnvDocumentHelper.getDocumentInstance(UnvDocumentHelper.java:58)

    at com.sap.hilo.datasource.unv.xi3.internal.UnvDatasourceHelperXi3.createLocalizer(UnvDatasourceHelperXi3.java:1231)

    at com.sap.hilo.datasource.unv.xi3.internal.UnvDatasourceHelperXi3.getLocalizer(UnvDatasourceHelperXi3.java:197)

    at com.sap.hilo.datasource.unv.xi3.internal.UnvDatasourceHelperXi3.loadUniverse(UnvDatasourceHelperXi3.java:469)

    at com.sap.hilo.desktop.datasource.v2.univ.services.LoadUniverse.execute(LoadUniverse.java:87)

    at com.sap.hilo.desktop.h5v2.common.service.BaseService.execute(BaseService.java:33)

    at com.sap.hilo.desktop.embeddedserver.httpservice.HTTPAdapter.execute(HTTPAdapter.java:89)

    at com.sap.hilo.desktop.embeddedserver.DispatcherServlet.handleRequest(DispatcherServlet.java:107)

    at com.sap.hilo.desktop.embeddedserver.DispatcherServlet.doPost(DispatcherServlet.java:87)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:755)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:598)

    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1367)

    at com.sap.hilo.desktop.embeddedserver.JsonPaddingFilter.doFilter(JsonPaddingFilter.java:80)

    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1338)

    at com.sap.hilo.desktop.embeddedserver.configurator.internal.SecurityFilter.doFilter(SecurityFilter.java:59)

    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1338)

    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:484)

    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)

    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1065)

    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:413)

    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:192)

    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:999)

    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)

    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111)

    at org.eclipse.jetty.server.Server.handle(Server.java:350)

    at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:454)

    at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:900)

    at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:954)

    at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:851)

    at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)

    at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:77)

    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:606)

    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:46)

    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:603)

    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:538)

    at java.lang.Thread.run(Thread.java:812)

    Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS <serverIP>:<port> and cluster <Name>:<Port> with kind webiserver and service null. All such servers could be down or disabled by the administrator. (FWM 01014)

    at com.crystaldecisions.enterprise.ocaframework.ServerController.validateServer(ServerController.java:431)

    at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.validateServer(ServiceMgr.java:1127)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateServer(ManagedSession.java:708)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateStatelessService(ManagedSession.java:573)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.newService(ManagedSession.java:911)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.get(ManagedSession.java:300)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:297)

    at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:702)

    at com.businessobjects.rebean.wi.occa.OccaConnection$CDZStubHelper.getService(Unknown Source)

    at com.crystaldecisions.enterprise.ocaframework.ManagedService.validate(ManagedService.java:782)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateStatelessService(ManagedSession.java:610)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.newService(ManagedSession.java:911)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSession.get(ManagedSession.java:273)

    at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:297)

    at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:702)

    ... 46 more

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