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SMP3 Admin cockpit is showing blank screen

Hi Experts,

I am seeing some strange behavior with SMP3(SP05 PL01) Admin cockpit. When i hit the URL (https://localhost:8083/Admin/) it is responding with a blank white screen. It was working till yesterday.

         

I have already tried with restarting SMP services, even restarting windows machine as well. I could see that Admin port 8083 is listening and SMP service is up and running (services.msc)

What went wrong?

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4 Answers

  • Feb 16, 2015 at 07:05 PM


    consoleError2.png (178.9 kB)
    consoleError.png (89.6 kB)
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  • Feb 16, 2015 at 08:03 PM

    Hi Jitendra,

    I have a dim memory of running into something like this back when SMP was in ramp up.  By chance, have you tried it from another browser (Firefox vs Chrome, etc.) or incognito mode?

    Riley

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    • Former Member Jitendra Kansal

      Changing my response...anyway, no idea what could have went wrong here...I've installed SP5 PL1 more than once and have never had a problem. No way I could guess as to what happened based on info here. Have you checked your server logs?

  • Feb 18, 2015 at 12:46 PM

    I had to reinstall SMP server at last.

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  • Jun 03, 2016 at 05:00 PM

    I had the same issue and a very quick solution for me was making sure that the /MobilePlatform3 had 755 permissions, recursive (chmod -R 755 /MobilePlatform3).

    Then stop and restart the server. Worked like a charm!

    Permissions...T_T

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