Not able to login

[Former Member]

HI all,

s/w : sap bo 3.1 sp7

we are having 2 server  ,consider server A   and Server B

Server A

When I login to designer tool .I provide details

system:     ServerA:6400    

And I login successfully

Server B

When I login to designer tool .I provide details

system:     ServerA:6400    

And I login successfully

When  I login to server A 

When I login to designer tool   

system: ServerB:6400

iam unable to login

.

I need to configure back end some thing

Thanks,

raghunath

[Former Member]

Have you tried with IP Address of Server B in Designer?

Most probably, it could be issue with Firewall.

I would also recommend you to confirm the below steps.

1. Log into the Central Management Console (CMC) 
2. Select 'Servers' 
3. Right click, the Central Management Server, usually called <hostname>.CentralManagementServer and select properties 
4. Update the IP Address or hostname to reflect the external IP address or hostname that the clients can connect to (server.example.com in the above example) 
5. Update the request port (6401) 
6. Restart the CMS

Ensure that the request port is open through any firewall that exists between the client and the server.

You will need to repeat the above steps for the Input and Output file repository servers.

If the issue still exist after applying above steps, open the "hosts" file from the following directory in client machine to add server IP address and server name (FQDN):

C:\WINDOWS\system32\drivers\etc 

[Former Member]

Is there a firewall enabled on ServerB? try to telnet from the machine where you have designer to and check if you can connect, eg:

in the command prompt, type telnet ServerB 6400

-Mayur

[Former Member]

Hi Manyur ,

Thanks for quick replay.

we are using windows server2008..

In windows firewall setting

Inbound and out bound  i enabled and open port for  (6400,6410)

[Former Member]

You need to assign a Request Port to the CMS on serverB fom CMC >>Servers >>Central Management server >>Properties and restart the CMS or SIA on serverB and open that port through firewall.

If above does not work then add the entry of ServerB in the hosts file on Designer machine.

-Mayur

[Former Member]

Hi Manyur,

if i am unable to connect  below command

in the command prompt, type telnet ServerB 6400

what next i need to do .Could you plz explan in details

Consider as high priority

[Former Member]

Involve your network team, telnet should work from designer machine else you cannot logon.

According to me it looks like 6400 port is blocked on firewall.

-Mayur

[Former Member]

Is CMS running on server B? Are ports 6400-6490 bidirectionally open on server B?

Regards,

Sameer

[Former Member]

Hi sameer,

CMS is running on server B..

Ports are 6400