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Where to open message with BSI support

Hi gurus,

I am logged into https://mybsiconnect.force.com/login for BSI Taxfactory 10. How can I then find where to electronically open a support message with BSI support?

Warm Regards, CM

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  • Posted on Mar 05, 2015 at 05:04 PM

    Actually, BSI Support is now plugged into the SAP Incident Wizard, so you can open a support ticket with them the same way you would with SAP. The key is to choose component XX-PART-BSI-TFY when you create the Incident (Message).

    Regards,

    Matt

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  • Posted on Mar 03, 2015 at 02:59 PM

    Hi Clifton,

    You need to drop a mail to "support@bsi.com" for your issues.

    Thanks,
    Ameet

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