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ChaRM: Approval Management Rule Policy issue in SP12

Hi ,

Has anyone experienced approval rule policy issue in SP12?. The partner BPs are not being populated automatically when I save the change request. I have define the rule policy, but it is not working. For example following rule should populate the Department Head partner function BP in the Approval section.


Approval Procedure Equals Major Change CRF Approval and

Approval Step Equals Department Head


Set partner for step approval by PFC ( Partnerfunction = ZZMCR001:Department Head )


This was working in SP10, SP09 in my last ChaRM implementation project. Don't know, what has changed in SP12. When I googled to find any info, google returned this thread where I myself had proposed solution a year ago ; šŸ˜­



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1 Answer

  • Posted on Feb 16, 2015 at 08:52 AM


    PFB it will reslove.

    You need to assign the rule policy to service manager profiles. It was strange in SP12.



    Message was edited by: Rishav Garg

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