831 Error on WWI server &1: Generated files not found

[Former Member]

Hello All ,

During the manual report shipping of the inbound document . I am getting "831 Error on WWI server &1: Generated files not found" error again and again.

Kindly let me know if am missing any configuration .Manual call for normal report is working fine.

Regards

Sandeep Kumar

[Former Member]

Hello Chris,

I have done all configuration as per the OSS note 0000744096 for Inbound shipping. Today we are able to do one successfully manual report shipping for inbound document but after that we are again getting same error.

event log as below.

02/19/15 12:02:19 Start Function 'WWI_CONVERT_TO_PS'

  Initializing parameters

  Initializing Tables

  Receiving data from client

   calling RfcGetData returned 0

    receiving data lasted: 0.0 sec.

  Writing source-document

    Creating binary file X:\WWI\TEMP\WWI_SV001_D01_01\l0902923.PDF

    Writing data to binary file 177251 bytes

  wait for semaphore

    waited for semaphore: 0.0 sec

  semaphore allocated

    No special entry for PS in section [convert] in WWI.INI found. Using default.

  Switching printer to 'Convert'

   ShellExecute print X:\WWI\TEMP\WWI_SV001_D01_01\l0902923.PDF

   started process  with PID 1460

   poll for C:\Temp\target.ps: 1

  No such file or directory

   poll for C:\Temp\target.ps: 2

  No such file or directory

   poll for C:\Temp\target.ps: 3

  No such file or directory

   poll for C:\Temp\target.ps: 4

  No such file or directory

   poll for C:\Temp\target.ps: 5

  No such file or directory

   poll for C:\Temp\target.ps: 6

  No such file or directory

   poll for C:\Temp\target.ps: 7

  No such file or directory

   poll for C:\Temp\target.ps: 8

  No such file or directory

   poll for C:\Temp\target.ps: 9

  No such file or directory

   poll for C:\Temp\target.ps: 10

  No such file or directory

   poll for C:\Temp\target.ps: 11

  No such file or directory

   poll for C:\Temp\target.ps: 12

  No such file or directory

   poll for C:\Temp\target.ps: 13

  No such file or directory

   poll for C:\Temp\target.ps: 14

  No such file or directory

   poll for C:\Temp\target.ps: 15

  No such file or directory

   poll for C:\Temp\target.ps: 16

  No such file or directory

   poll for C:\Temp\target.ps: 17

  No such file or directory

   poll for C:\Temp\target.ps: 18

  No such file or directory

   poll for C:\Temp\target.ps: 19

  No such file or directory

   poll for C:\Temp\target.ps: 20

  No such file or directory

Error: Poll Target didn't find target file!

   Terminating Process 1460..

and wwiinfo log

"

1 errors occured:
------------------------
Inbound printing is not configured correctly. No PDF Viewer could be found. Please make sure a PDF Viewer like Adobe Reader is installed.

"

abode is already installed .

According me PDF files are comming correctly from SAP system by WWI server is unable to convert the same to .PS .

Kindly let me know if you required any other data .

Regards

Sandeep Kumar

[christoph_bergemann]

Dear Sandeep

did you configere WWI.Ini correct and did you properly do the WWI set up on the server?  the WWI cookbook  explains on very detail level how the "pdf" printing need to be prepared an the topic is one of those discussed here very often. I can not provide on top informaiotn to the cookbook. If you strcitlyfollow it it will work (but if yo umiss one step or do it wrong; you will not succeed; you will find a lot of threads about "issues" in WWI set up.

(e.g. check may be )

If I check log file: then no directory e.g.

C:\Temp\

exist and therefor now "Ps" print stream can be generated (to be then push/pulled to SAP for printing)

Old Version CookbooK: http://de.slideshare.net/shivaprasadd/ehs-wwi-cookbooken

Check these OSS notes

Note 694959 - EH&S WWI: Problems when printing inbound documents - Sap NOTE Sap-ConsAlt.Ru

Note 744096:EH&S WWI: Converting inbound documents

Check as well: Setting Up Shipping of Reports in Any Format - Product Safety (EHS-SAF) - SAP Library

C.B.

[christoph_bergemann]

Dear Sandeep

INbound reports are "special" in comparison to normal WWI reports. Any WWI server need to have the same set up. Normally a pdf file is passed from SAP DMS to WWI server and then back and you will then get only a "print stream"; For normal WWI reports process is "slightly" different

a.) can you display pdf file in CG54 locally?

b.) which set upyou have done in SAP and on WWI server side

c.) Please check the "WWI Cookbook" which is mentioned very often here. By reading you should be able to identify the "set up" error

C.B.

Check:

and similar threads

Check: and reference therein

[Former Member]

Hello Chris,

Thanks for your response.

Actually, I am facing an issue in converting the file from .PDF to .PS .I have setup a convert printer and with local port "X:/wwi/temp/target.prn" . But when we run program "RCVDEVEN" , local port is getting deleted again & again.

In WWIINFO log i found that "Word 14.0 Macro Security        : X:\WWI\ is NO trusted location".

Is this can be a problem?

Regards

Sandeep Kumar

[christoph_bergemann]

Dear Sandeep

check WWI cookbook (which is mentioned very often here). A lot of information can be foung regardign "access rights" on the windows server (forWWi installation) to be checked and granted etc. I can remember that something about "macro security" is mentioned there as well

C.B.

PS: Cookbook and further OSS notes provide quite helpfulinformaiotn about "Windows" version which is supported and WinWord version