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Former Member
Feb 10, 2015 at 01:47 PM

Desktop Connection SP2 - phone numbers


Hi everyone,

we are experiencing following issue with the phone numbers in Outlook.

this is how is looks in CRM:

and this how it is shown in Outlook:

The issue here is, that when these Information is synchronised with the Iphone, the Sales Representative isn't able to dial this number because of the "x" between the phone number.

How do we solve this problem?

Best regards!

Osman Bozdogan


in crm.jpg (22.5 kB)
in outlook.jpg (23.1 kB)