Hi SAP Gurus,
In my current client, we have Sales Order for Products and for Services. For products, when I create the Sales Order and perform the Billing, the COPA document is generated with type F, which is OK.
For Services, we create a Service Order, and then we bill the service order via DP90. The Sales Order is automatically generated and when we have the values into COPA but with type A. When we perform the billing, NO COPA document is generated. Why is that?
I have another problem related with this process that I'm not understanding. The thing is my Service Order is capturing the costs and also the Revenues. Because we need to perform the Closing of the Service Order, we need to have zero balance on it. So I perform the settlement of the Costs into the respective Cost Centers, and the Revenue into a Profitability Segment (just because I need to close the Order).
So my problem is, I don't have a picture on COPA for the Service Order cost and revenues in terms of type F.
Can anyone help me?
Thanks in advance