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Feb 10, 2015 at 08:56 AM

customer returns saleable material



The Returns process for damaged goods is already implemented in SAP and business is using this process. (movt type 655)

Sometimes customer returns saleable products to the business (company) when customer does not have space to store these products. Thus these products should be stored in Unrestricted. (movt type 653)

Client does not want any manual action e.g. changing schedule line category or item category in the sales order. Therefore one option is to create a new RE sales document type with new item category and new schedule line category.

We could use the same RE delivery type and billing type, already created (for RE of damaged goods).

Any suggestions, any alternate solutions?