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Former Member
Feb 09, 2015 at 09:40 AM

SUM tool is not starting for EHP7 upgrade


Hi Experts,

I have recently upgraded OS from 2003 to 2008 R2 which has ERP 6.0 EhP3 business suite.

Later i have upgraded Oracle from to (required for 11g upgrade), after this i have upgraded to successfully.

My system is up and running fine.

Now i ready to upgrade to EhP7, i have gathered all requirements from Solution manager and downloaded all patches with xml file to into my ERP system.

Updated Java env (JAVA_HOME and PATH). Checked java -version (1.7)

Downloaded latest SUM 12 patch 5 from SMP, extracted to \usr\sap\<SID>\SUM\.....

From here when i want to start STARTUP.BAT (right-click "Run as administrator) the pop-up disappears and no DSGui will come afterwards.

After, i even checked the URL (http://<hostname>:4239) but no page displayed.

I have checked the ports 4239 and 4241 are free.

I have run it from cmd / Poweshell as well but no luck. I have full administrator rights.

Can you please help me out to start the SUM tool.

Thank you in advance.




SUM 2.jpg (24.1 kB)
SUM 1.jpg (53.1 kB)