We continue to have problems requesting and installing the Permanent license for our NW Web AS 6.4 J2EE install. The software that was shipped to us is SAP NetWeaver 04 SR1 Oracle HP-UX, which is the Platform Database combination of our R3 system. However, we are installing the NW on a Windows 2003 platform with a SQL Server 2000 database. Having a different platform/ DB combination between NW and R3 shouldn't be that unusual, is it?
When I apply for the license I am forced to enter Oracle for my backend DB, otherwise if I enter a SQL Server I only receive a temporary license. So when I receive the permanent license and try to install it I get an error message 'The digital signature of the license key for product "J2EE-Engine_ORA" could not be verified. License key file d:\nw\licensekey\JTS_J2EE.txt does not contain any valid SAP license keys. License key(s) not completely installed'.
We have explained to the SAP reps that we are installing NW on a different platform/DB combination then our R3 set-up, but they continue to ship us the Oracle HP-UX combination.
How can we get past this licensing issue?