Breakdown duration

[Former Member]

Hi Gurus,

I have a little problem and a question :

As the moment of creation of a notification, the Breakdown notification tick is grayed out :

1- How i can activate it in order to indicate the Breakdown?
2- If it's indicated as Breakdown, the system will flag the system condition => 0 once the order is associated ?
3- On which base (Time) the system calculate the Breakdown duration ?

Please I need precise answers specially for the last question.

Thank youuu

The F.

[rakesh_mane · Accepted solution]

Hello

1- How i can activate it in order to indicate the Breakdown?

Answer: GO Transaction OIAL select Radio button as Input for Breakdown as below

2- If it's indicated as Breakdown, the system will flag the system condition => 0 once the order is associated

Answer:No system wont flag system condition => 0 Once the order is associated

3- On which base (Time) the system calculate the Breakdown duration ?

Answer:System will calculate the Breakdown duration on the basis difference  between Start of Malfunction (Date) ,Start of Malfunction (Time) and End of Malfunction (Date),End of Malfunction (Time)

Br

Rakesh

[MTerence]

Hi Karim,

1. Check in OIAL for the Notification whether the field is in display mode.

2. I dont think this occurs automatically, you need to update it manually or through user exit.

3. System calculates the breakdown time from Malfunction start and End date / time

Regards

Terence

[Private_Member_28603]

Hi Karim,

check customizing: OIAL

No, the system condition in the order header is not affected.

Breakdown duration = start date/time of notification till reference date/time of order/notification (= normally the timestamp of the technical closure).

Regards,

P.