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Feb 05, 2015 at 05:59 AM

BI 4.1 SP4 - SSO Setup Issue using Load Balancer

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I am able to setup SSO for Web Server URL. However I am having trouble with Load balancer URL.


We are using Business Objects 4.1 SP4 and here's the infrastructure details of the environment:


1. BO CMS Server - This is a list of 4 clustered windows 2008 R2 servers.


2. Web Server - We are using WebLogic 10.3.6 to host the BO application called BOE. WebLogic is running in two Linux servers. WebLogic URL http://isdwlqax12:17607/BOE/BI http://isdwlqax11:17607/BOE/BI


3. Load Balancer - The URL is hosted by iPlanet webserver from 2 Linux servers and it acts as a load balancer.

URL http://bat-cmt-reporting.domain.com/BOE/BI -- The users will use this URL to launch BI LaunchPad

Server Names

isdwhqa001

isdwhqa002


The SSO is working fine when I use the WebLogic URL i.e. http://isdwlqax12:17607/BOE/BI. However, when I use the Load Balancer URL, the SSO is not working. I have to manually enter username and password to login.


I have also added below SPN for load balance servers and URL in the service account. Still the SSO is not working.

http/bat-cmt-reporting.domain.com

http/bat-cmt-reporting

http/isdwhqa001

http/isdwhqa002

http/isdwhqa001.domain.com

http/isdwhqa002.domain.com


Anyone has experience with SSO setup for similar kind of environment? What I am missing when the load balancer is involved?


Thanks

Thanamjeyam R