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Former Member

Difference in the display/rendering between two 7.4 portal systems

Hi everyone,

At this moment we are faced with a difference in the display/rendering between two 7.4 portal systems (see red area’s in screenshots). Both systems are green field installations.


At our LAB system with EP-BASIS 1000.7.40.7.0.20140421205300 and EP-RUNTIME 1000.7.40.7.0.20140414131600 the portal is rendered as follows:


Our development system DEV is based on EP-BASIS 1000.7.40.8.7.20141217073700 and EP-RUNTIME 1000.7.40.8.13.20150106224500. The portal is displayed as follows:


Both portal systems use the standard SAP Gold Reflection theme.

The expectation was that the DEV portal would have the same view as the LAB portal. Unfortunately, it appears that the DEV portal falls back to the older standard SAP Tradeshow theme when displaying (for example) the Portal Content Studio or the UWL. Different stylesheets (CSS) are loaded. There is no unified rendering and in our opinion this is not correct.

SCN provides much information about the various rendering problems that exists in the use of Internet Explorer in combination with the SAP Portal. However, it is unclear to us where to start with the analysis of this problem.

Answers / suggestions to the following questions will be highly appreciated:

  1. Is it correct that the portal by default should make use of UR when the SAP Gold Reflection theme is used?
  2. Is the difference of rendering caused by the difference in the versions of the EP BASIS / EP RUNTIME? (DEV portal has higher SP/patch level than LAB);
  3. How to investigate this issue further and finally solve it?


Thanks in advance!

Kind regards, Allan

lab.jpg (73.6 kB)
dev.jpg (75.0 kB)
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5 Answers

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    Former Member
    May 11, 2015 at 06:50 AM

    This status update like I promised.

    SAP has researched the issue. It proved to be a complex issue. The UR version was not calculated correctly and this caused wrong calculation for the theme used.

    In order to solve the issue is note: "2166411" made available by SAP. The note was released yesterday 10/05/2015. Kind regards, Allan

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  • Jan 26, 2015 at 10:46 PM

    Hi Allan

    I hope you are well and many thanks for using the SAP Discussion Forums 😊.

    Ok firstly in relation to this particular query, you can find additional information in the following documentation SAP Note:1852400 - UI theme designer (main note) .

    Regarding the GOLD Reflection theme from a general perspective this is supported only alongside the UFP framework.

    • SAP Gold Reflection supports only Unified Rendering Lightspeed

    In relation to your two other queries. Could you kindly clarify which particular version of IE you are presently running and also if compability mode is presently enabled/disabled?

    Kindly update me as per your findings.

    Kind Regards

    Troy Cronin - Enterprise Portal Support Engineer

    Follow - @Troy Cronin

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    • Former Member Alan Cecchini

      Hello Alan,

      Thans for your reply and information regarding your Portal upgrade.

      Parameter

      The parameter mentioned by Noel is not available in our 7.4 portal with SP8. After adding the parameter and it's value there was no difference (after restart portal).

      OSS-call

      Yes, we opened an OSS-call at SAP and allow them to access both our portals. They looked in our portals and at this moment they are working on our issue. At this time the cause is still unknown.

      If there is any news/solution, I will update this thread.

      Regards,

      Allan

  • Jan 26, 2015 at 11:28 PM

    are u sure they are using same theme?

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    Former Member
    Mar 20, 2015 at 10:25 PM

    Hi,

    Did you solve this problem?

    We are facing the same issue with different version but same behavior.

    Regards !

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    Former Member
    Sep 30, 2015 at 09:24 AM
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