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Former Member
Jan 23, 2015 at 05:36 AM

SAP BCM How to set up IVR to call any extension number

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Hi Experts,

How to set up IVR to call any extension number .

For example , audiomessage in IVR says : "if you know the personal employee number, press * and enter the number" , then customer

enter phone number and this call is redirected to this extension number .

If you offer an example, I will be very grateful .