Option to swith the discussion from one space to another

[former_member195427]

Hello Experts,

Is it possible and appropriate to provide option to switch discussion from one forum to another,to the requester of the discussion?

I felt the need of it when I posted one of my query related to 'Projects' in SAP PS forum but later I was informed that it is actully be handle by SAP PPM,cProjects forum.So, I have to close it from SAP PS and copy ->paste it in correct forum. It takes extra time and effort.

Why I (as the requester) dont have the option in discussion (which were initiated by me) to swith it to a different forum?

Kindly suggest..

Thanks & Regrds

Saurabh

[former_member183424 · Accepted solution]

It is possible till you get any reply for this discussion.

Once a reply got posted for your discussion, then only moderator (along with space editor) can move the discussion to another forum.

OP can't do these function (edit/delete/move) for a discussion once a reply got posted.

[former_member195427 · Accepted solution]

Thanks Dev

Its helpful indeed, but 'Move' option should remain active even after comments on the post. What if ,as a Consultant you posted your query in MM forum (which you do not normally )and there you received useful points from experts and there comes the need to involve a CO experts to get his views on what process you are in and what you want to achieve and CO experts says to get FI experts opinion on the subject.

Then with current practice, you have to close discussion from MM forum (or may be not) and ask the continued communication in CO forum (then close in CO and further asking in FI forum). This swithicg may happpen if you are not satisfied with discussion in single forum.

For such cases, why its not prudent to provide 'Move' option irrespective of his/her closing and reopening the discussion from one forum to other until the cosure of his/her requirement?

[hemanth2]

Hi Saurabh,

Hope you are doing good.I think it is a very good idea and will also lessen the burden on the moderator. This is a "additional"  task for the moderator.

You can perhaps suggest this to the enhancement team:

SCN Innovation and Enhancements: Home

____________
Kind Regards,
Hemanth
SAP AGS
 

[former_member195427]

Thanks Hemanth for the information!

I did the same as you suggested -> Idea Submitted!!

Kind Regards

Saurabh

Message was edited by: Saurabh Tiwari

[Lakshmipathi]

Already Space Moderators are having lot of head-aches in moderating the forum especially forums like Sales, MM etc., where threads are dumping like anything with lot of issues.  I am not sure which forum you were referring but in above forums, as you said, if the provision is there, then it will definitely be another head-ache for Moderators only.  Daily, I could see lot of new members in SCN and with these members, already lot of problems are there and major part of Moderators' time is going just in moderating the forum.  May be you can post this in Idea Place and depending upon the votes you get, SCN will initiate appropriate action

G. Lakshmipathi

[former_member195427]

Sir,

I appreciate your efforts and sincerity but lets assume a old member of SCN who is familiar with atleast basics of community and keeps them right during his SCN activities then a sense of responsibilty can be expected from him . As an example, if I know that my discussion in PS forum needs some expert advise from CO forum (as per the suggestion from an experts in base forum (PS)) then what extra headache it will give to a moderator in CO forum ? It will only fetch few eyeballs and few comments and if I got proper suggestion on for what purpose I switched my discussuion in CO forum, I will retrack the discussion back to PS forum (provided Return/Retrack option is available to me)

Dont you feel that Instead of raising multiple threads in different forums, I would get my business case "properly discussed" within a sigle thread and with least moderation. It will also benefit Consultants to understand and learn many cross module scenarios and multiple approach (even cross module) to work/think on an issue/issues?

Best Regards

Saurabh

[Reagan]

The space moderator should be able to move it to a different space. You just need to alert the moderator.

Cheers

RB

[former_member195427]

Hi Reagan,

That moderaters are doing on alerts. Its OK.

But what's wrong if the same provision is given to the requester to move only his/her discussion to an appropriate forum. In this way, we will not only empower the requester to speed up the discussion process and to keep forum specific content but also it will reduce the load on moderater to do requester's job.

There are few forums where moderation is not immediate and thereby delaying response on discussions.

If as a requester I know that I am doing the right thing by moving my discussion to appropriate forum then why should I wait for a moderater to do right things on my behalf?

BR

Saurabh

[former_member183424]

Saurabh Tiwari wrote:

If as a requester I know that I am doing the right thing by moving my discussion to appropriate forum then why should I wait for a moderater to do right things on my behalf?

I appreciate your thinking as you are an old member, but sometime, a new member can't able to select correct forum for his discussion.

Few days ago we have a discussion in MM forum, OP has posted something related to CIN. Moderator has moved that discussion to CIN forum, but OP still think that his discussion was appropriate for MM forum. Here is the discussion

If user had the authority to move the discussion, then OP will surely move his discussion again in MM forum.

Its just an example, Moderator is our volunteer to control these type of things.

Saurabh Tiwari wrote:

There are few forums where moderation is not immediate and thereby delaying response on discussions.

Yes. I totally agree with that. But don't worry, I can see (as per MM forum), SCN team is working on that. They are removing these moderators whose are ideal since a long time.

[former_member195427]

I appreciate your thinking as you are an old member, but sometime, a new member can't able to select correct forum for his discussion.

OK. I can see that, 'Move' should be an option of 'provisional gratuity' to be given only to Old members of SCN who will be functioning between the moderator and newbies.OR SCN can think to empower old SCN members to certain extent so that atleast they can discuss their issue freely among spaces in most effective and less time consuming manner.

.
Yes. I totally agree with that. But don't worry, I can see (as per MM forum), SCN team is working on that. They are removing these moderators whose are ideal since a long time.

I am strongly agree with you on this point. In MM forum I have personally observed atleast 1 moderator always active #Mr. Jurgen.L . Rest of the things to you peole are doing very effectively, we really appreciate you efforts and quality of MM forum in this regard.

But in PS forum, its quite opposite, (Kindly all,pls take it as a constructive criticism and not a complaint ) that moderation is quite very less due to many reasons (less amount of content in a day is one acceptable reason) but quality contribution,knowledge sharing, rights directions to move forum members/experts,moderation activities are not prevelent .

To our surprise,(of course due to very busy schedule and their seniority status)  many moderators dont get time to visit this forum but the need of time is a 'proper moderation' which is the need for this forum to contain and sustain 'Quality' . Of course #Nathan Genez is active in our forum which is really appreciable and commendable as he is active in many other forums also.

There is something to rethink by SCN on it.

BR

Saurabh

[former_member183424]

Just vote and give you opinion in this idea Inactive Moderators : View Idea posted by

[former_member195427]

Thanks Dev.

I just vote for Lakshmipathi sir and posted my comment on it:

The removal of 'Moderator tag' should be temporary. Is should be like 'overdue of 500 points or more'. Means ,to regain the tag, a moderator has to earn (clear the due points) minimum 500 or more points in a month to prove his/her activeness over SCN. It should be visible in his/her profile also.

Note: Active moderators may fix the average range of points achieved by them on SCN and inactive moderators has to achieve the same within same timeline to meet the level of active moderators.

Regards

Saurabh

[matt]

As I replied in the ideas section - the activities carried out to gain points are entirely independent from the activities carried out to keep the forum tidy.

[former_member183424]

There are nothing about points. Point level can't judge a person that he has the capability to be a moderator or not. It just about the knowledge and activity and finally a decision maker.

[former_member195427]

Yes, I am also agree to this point.

But,the new SCN is designed in this way only.Points here are just the outcome of knowledge shared and the activities done by moderators. SCN has accumulated it into a single entity called 'Points'.

If it's not the points then it should be another way to track the moderator/moderation (which seems difficult for a SCN admin to track ) like tracking moderation in 30 days, number of posts,blogs,documents,Involvement with other forums moderators etc. which looks difficult to track than tracking points.

Or, if experts here can suggest other better ways for it.

Regards

Saurabh

[Steffi_Warnecke]

Last login date would be a starting point. Like Matt already wrote: you don't get points for moderating. Because moderating does't mean to create new blogs etc, but to clean up the spaces and help users get along in SCN.

Creating stuff is participating, which most moderators do on top of their non-paid duties here.

[former_member195427]

OK. Lets assume its a journey of 30 days where 'last login date' is the start date of travel on first day . 30th day is the last date of travel (which is ultimately a log in date).Here, the result of the travel is 'Distance Traveled' and 'Time' taken .

Similarly, in SCN which stuff will be better considered as 'Distance Traveled' to measure for moderation of Moderators?

Regards

Saurabh

[JL23]

I don't see the need that a moderator need to be measured somehow in public.  Did you see such in any other forum?

There are much more than 400 spaces in SCN, all need a moderator.

All moderators which are non-SAP-employees are volunteers, probably even the people from SAP.

Does it really make sense to "punish, urge, force" volunteers?

I mean if there would be 5 other volunteers in a queue then it may make some sense to evaluate activities, which is done anyway from time to time,  but what if there are no further volunteers? Do you want to close the space with a label "will be reopened after a volunteer for moderation was found"

And how would you evaluate the volunteers?

You usually can only pick people who attracted attention by extraordinary contribution. This contribution may vary from time to time or even go down to zero, which doesn't tell anything about the activities as moderator.

As example take Jyoti in MM, I would really need to search to see a reply to a MM discussion, but he is a very active moderator in MM and I can rely on him. Some are more active in foreground others do it more silently.

And by the way, 500 points per month, this would just be a handful of people in SCN, this would even be hard to achieve in a year in many spaces if closing of questions would become mandatory.

[former_member195427]

I am strongly agree with your points , I am just asking for a benchmark to be set up to carry 'Moderator' tag from one person to another if the existing moderator is not active since long.

Sir, in MM forum also there were earlier moderators ( as example Mr. Avinash Goswami and few more) who are not moderators anymore and the tag is credited to new emerging moderators.

There definitely some benchmarks were there which made new potential members as moderators and removed old as moderators.

It's not punishment or any external force its just like the replacement of a person whose moderation roles are assigned to new potential volunteers who can atleast try to do the moderation until the seniors moderators return and become active again. What's wrong in that?

If not moderation roles, then atleast limited roles should be given to these volunteers to act as a deputy.

Though there are few forums like SAP PS, SAP PPM,cFolders where 500 points benchmark is not achieved easily in a year but these forums always gets new emerging experts which posts 'Quality' contents and comments but they dont have limited rights to atleast guide the forum contents in a right direction and still they end up writing 'please read SAP help' 'search before you post' 'post in right forum' and at the top even after 'alert moderator' the post is full of comments and  points and alert is reviewed when the thread of basic query is answered.

Regards

Saurabh

[JL23]

You  (anybody) can already act as deputy, the alert moderator link is your weapon.

As said earlier, it is not the points alone that make one a moderator

If the space moderator is not active then the global moderators take care about the alerts.

You may want read some ancient discussions:   and

But back to your initial idea of moving threads around. I certainly understand the requirement, but it would lead to a lot confusion in regard to the gamification and points. People would start to ask "i got 10 points but they do not show up in "my" space" "why do I have points in SD, this should be in MM.