No entry for plant xxxx service object 01 in table T399A ?

[Former Member]

Hi experts,

                 I am getting 2 errors  1): No entry for plant xxxx service object 01  in table T399A  while doing repair order confirmation. But we are not creating any Service order at Repair order level and we are not using material type is DIEN. We are not maintain any config In the tcode OSID. Even though, we are getting same error. and even we are getting on other ERROR 2): Error when processing service order--> Massage No : V1380. ?

And my Second Requirement is  Auto confirmation of repair order when we receive a Repaired product from Repair sight.That means system has to give Auto confirm at  tcode VA02. Please help me. is there any standard config for Auto confirmation or Enhance at va02.

Thanks in Advance

Regards

Sreekanth

[former_member186385]

Hi Sreekanth,

for your first requirement

No entry for plant xxxx service object 01  in table T399A

Please check the Requirement type in the procurement tab and there should be a service order assigned in the configuration type . This causes system to check OISD settings and if no such entry is not available usually this error appears. It is not required to use DIEN material to hit this error, even for finished material as well we get this based on the Sales Order type

Auto confirmation of repair order when we receive a Repaired product

Do you mean , Repair order has to create Return Delivery and PGR ? or just it is a system status you are talking about. Could you please elaborate further

thanks

santosh

[Former Member]

Hi Santosh,

              Thanks for reply. my client business process document flow is like below.

In above snap shot STO process is missing. After return delivery stock will be send to the Repair site for repairing.

Nex step Is: stock will come back to same plant with return STO after completion of repaire.

then we are doing delivery and good issue(PGI) with reference to same Repair order type RA.

In this total process we are not using any "Service order"and client wants the Auto confirmation of Repair order STATUS after taking good from Repair site ( in Return STO ) for sending the goods issue to customer.

One more Requirement is: They want to bill the customer with reference Repair order only and they does not want to go for service order creation.

I am trying to create the Service invoice with reference to Repair order type (RA) system is giving erroris like below Snap soht

And tried to create the service billing document with reference LF (out bound delivery to the customer ) this time also system giving Error massage VF016: the document is not relevant for the billing.

Do we have any standard config for creating service billing (FR) with reference to Delivery (LF) or  with reference to Repair Order type RA?

Please help me.....

Thanks

Sreekanth

[former_member186385]

Hi,

Is there any  specific reason why you are using RA order type ? RA Repair order  is specific to create a Service Order with reference to repair item.

you can create a User status in OIBS and assign this to RA order type. In this you can configure the user status as IN RETURN STO. This status can be set automatically in the Repair order once you do GI, just try with configuration in OIBS transaction code.

Normally you cannot invoice RA directly with FR billing document as RA is enabled with Expense account which will have the cost posted from the Service Order. It is evident from the screenshot that the item categories IRRE and IRAL populated are standard and without service order you cannot from the If you want to Billing RA then you should try to create Billing document only with IRRA item category which will be first item in your Repair order.

In standard the above mentioned item categories are not enabled in copy control from RA to FR, Try to enable them in copy control and create billing, If you find difficulty after assigning copy control, please revert

thanks

santosh

[Former Member]

Hi santosh,

                  Thanks for your replay, I have maintain the copy control b/w RA and FR, I have changed Copy routine from 001 to 002 that is Item/ order related billing. But again system is giving the ERROR: ITEM IS NOT RELEVANT FOR BILLING MASSAGE VF044. i  have gone through the google and i have tried every thing but no use. please guide me .

[former_member186385]

Hi sreekanth,

Only main item is relevant for Billing ( i suppose it should be IRRA). Please cross check if you have maintained copy controls only for IRRA and all other item categories are not relevant for Billing which has to be controlled in item category configuration