Getting "Already logged in elsewhere" error!

[mohit_tyagi]

Hi,

I've seen similar threads with this error but not getting solution of my problem.

In my case, the SMP 3.0 crashed for some unknown reason, after that I restarted the service and even the SMP cockpit was showing 0 users connected, when trying to connect with the Agentry client it says "Already logged in Elsewhere". After that I tried to restart the full Windows server but I'm still getting this error.

I am using SMP SP Level : 03 and WPF 7.5.1.10 Client , i reset client also but still getting same error.

Can you help me please?

Regards

Mohit

[Former Member · Accepted solution]

Monit,

Do you also get the same error when connect with an client from SP03 SDK?

Stephen

[mohit_tyagi · Accepted solution]

Hi Stephen

I am getting same error for all, Even I remove information from DeviceInfo.txt and UserInfo.txt file from Server but still i am getting same error.

Regards

Mohit

[bill_froelich · Accepted solution]

The user information is stored in the SMP database.  You will probably need to go into the database and clear out the entry for the user from the table manually if the user is not showing on the Management Cockpit.

--Bill

[jason_latko · Accepted solution]

Mohit,

Follow this thread to clear the flag in the database:

http://scn.sap.com/thread/3594557

Jason Latko - Senior Product Developer at SAP

[mohit_tyagi · Accepted solution]

Hi Jason & Bill

Its work for me... Thanks

Mohit !

[former_member684692]

Hello Mohit

What you did to fix this issue ? One of User also gettig same error but not always.

Can you please help me

thanks

Sunil P

[mohit_tyagi]

Hi Sunil,

you can follow below blog to resolve this error. Hope it will help you.

https://blogs.sap.com/2014/01/10/how-to-open-the-smp3-developer-edition-internal-database-apache-der...

BR

Mohit