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Former Member

F110 - Payment Termination

Hi experts,

We had a situation whereby during execution of F110 - post payment, the server was restarted due to whatever reason. As such, the we had an update termination in the payment run. Some of the FI documents were generated prior to termination but the log ends with the message "Failed to insert update header" and "Job cancelled".

Please could you advise:

1. What can we do to complete the payment run?

2. Is there a way to avoid this in the future?

Thank you.

Kind regards,

Teck Liang

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3 Answers

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    Former Member
    Jan 14, 2015 at 06:09 AM

    Hi Teck Liang,

    Payment run is already completed so you can not run again.  You can find out the documents whichever paid using Payment list in F110 (Menu-Edit -Payments-Payments list.) then again using excel you can divide the unpaid documents and you can run the another payment run for those.

    If technically any issues happened and the documents paid incorrectly then I suggest you to do the Mass reversal and re run the proposal again. But you should be very careful while do this.  For your next question normally you have to follow up with IT team when the system updates is happening so that you can stop this situation in future.  Thanks.

    Regards,

    Inthiyaz

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  • Jan 14, 2015 at 07:17 AM

    Hi,

    You can find the list of payment documents..

    1) To find the invoices whose payment is not made by applying vlookup & run proposal for remaining docs

    2) As a functional person you can not avoid this situation, your IT team has to take care for that

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    Former Member
    Jan 15, 2015 at 04:23 AM

    Folks,

    User re-processed the payment run but we had an issue where clearing document is assigned to an invoice but no FI document generated. So, the invoice stays as open and the user created a new payment run to pay and clear the invoice. This was done after checking that there were no duplicate payments.

    However, we are now stucked with a problem where initial clearing document can no longer be re-processed as user created a new payment run.

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