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Enterprise Support Report – Self Service Exception "PDF_GENERATION_FAILED"

Dear colleagues,


We have a problem when trying to create Enterprise Support Report self service (transaction ES_REPORT) in our solman system.

Report generation fails with the message:

  • Exception condition "PDF_GENERATION_FAILED" raised.

See also the screenshot attached.

Please help us to fix this problem.

Thanks

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2 Answers

  • Best Answer
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    Former Member
    Jan 13, 2015 at 05:23 PM

    Please check:

    1839996 - ESR Report generation: resource_failure

    Thanks

    Vikram

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  • Aug 18, 2015 at 08:36 AM

    Hello,

    I have solved the problem with "PDF_GENERATION_FAILED". Check first that Adobe Document Service is correct configured, see note 1833648. Use transaktion SE38, Programm FP_PDF_TEST_00, parameter ADS. If OK the error should not happen. If there is an error reported, check ADS installation and configuration. Helpfull link: Configuration Wizard - SAP Library I have executed the "NW: ADS - AS ABAP (Generic Adobe ABAP Print Forms): Maintain" in NWA.


    Best regards

    Michael

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