Desktop Connection - Can't see related Contacts to an Account in an appointment

[Former Member]

Hi everyone,

we are facing some issues that whenever we want to see the related Contacts to an Account that we get an empty screen. We are assuming that this in an error that we are having in this incident.

Do you guys get automatically a result list of the related contacts to an account or is it also empty as ours?

I appreciate any help to solve this issue.

Thanks so far.

Rgs!

Osman Bozdogan

[michael_sackmann · Accepted solution]

Hello Osman,

this feature is (at least currently) not supported in outlook. There is only plain search window available where you have to enter search term manually.

All contacts for given account can be seen in account detail UI which can be accessed using

double-click on account name/id.

Regards

Michael