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CRM UI not visible incidents

Faced with a problem, create a user, add a role in SOLMAN, create incidents they can, and in Recent item see them, but finding them is not displayed.

What could be the problem?

But this incident not visible in search

But, my super user sees the incident

BWR, Gubskiy Evgeniy

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3 Answers

  • Best Answer
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    Former Member
    Jan 14, 2015 at 09:28 AM

    Hi Evgeniy,

    please assign the authorization Object UIU_COMP with full (" * ") authorizations to you user and check again!

    If its not working, please check in addition for CRM_ORD_PR with:
    at least Activity 03 (Display) for PR_TYPE Incident (SMIN/ZMIN).

    Regards,

    Robert

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    Former Member
    Jan 13, 2015 at 05:37 PM

    Hi Gubskiy,

    It could be an authorization issue. So, please check if issue with any other user as well or not.

    Thanks

    Vikram

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  • Jan 14, 2015 at 07:32 AM

    Hi Evgeniy ,

    The user has only sap_all profile or he has sap_new profile also , if not maintained please maintain and check once again .

    Regards

    Praveen.

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