Getting error while doing adminstrator forward of workflow work item id .Ws is not a valid object type of a task

[Former Member]

Hi all,

I am getting an error while forwarding work item id(Tcode -SWIA) .WS is not a valid object type of task .Sceen shots attached.

Please help me in identifying the issue .

Thanks

[gaurang_gujar · Accepted solution]

Hi Anshu,

You are forwarding the sub workflow.

Please ensure you forward only dialog task that too to a dialog user.

Regards,

Gaurang

[Former Member · Accepted solution]

Thanks all for your help

I tried to check the logs and came up ending with this particular task where its struck and this one is also a sub-workflow .Can you please guide me how to go to the particular task where its struck

[ronen_weisz · Accepted solution]

this is not a subworkflow it's a task (if it was a subworkflow it would have started with WS and not TS), and this is not the workflow log but the workflow template, you need to look at the log to see the specific workitem which needs to be forwarded - you don't even need the technical log - you can press the extras->show IDs button in the regular log.  

[former_member186746]

Hi,

You can only forward dialog workitems, you are trying to forward a (sub)workflow. That doesn't make sense from an agent determination point of view.

Please identify the dialog item you wish to forward and use SWIA for those.

Kind regards, Rob Dielemans

[ronen_weisz]

It seems like you are trying to forward the subworkflow and not the task, look at the workflow log for the task workitem id and forward it.