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Getting error while doing adminstrator forward of workflow work item id .Ws is not a valid object type of a task

Hi all,

I am getting an error while forwarding work item id(Tcode -SWIA) .WS is not a valid object type of task .Sceen shots attached.

Please help me in identifying the issue .

Thanks

workflow 3.jpg (97.6 kB)
workflow2.jpg (77.4 kB)
Workflow1.jpg (69.3 kB)
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3 Answers

  • Best Answer
    Jan 13, 2015 at 10:51 AM

    Hi Anshu,

    You are forwarding the sub workflow.

    Please ensure you forward only dialog task that too to a dialog user.

    Regards,

    Gaurang

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    • this is not a subworkflow it's a task (if it was a subworkflow it would have started with WS and not TS), and this is not the workflow log but the workflow template, you need to look at the log to see the specific workitem which needs to be forwarded - you don't even need the technical log - you can press the extras->show IDs button in the regular log.  

  • Jan 13, 2015 at 10:35 AM

    It seems like you are trying to forward the subworkflow and not the task, look at the workflow log for the task workitem id and forward it.

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  • Jan 13, 2015 at 10:37 AM

    Hi,

    You can only forward dialog workitems, you are trying to forward a (sub)workflow. That doesn't make sense from an agent determination point of view.

    Please identify the dialog item you wish to forward and use SWIA for those.

    Kind regards, Rob Dielemans

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