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Former Member

Unable to install CR runtime engine for .Net Framework 4.0

Hi,

I am attempting to install SAP Crystal Reports for Visual Studio 10.

The installation started and at some point I was prompted whether I would like to install the 64 bit version of the runtime as I am on a 64 bit machine.  I responded Yes.

However, the installation chokes with the following error:

Error 1935.  An error occured during the installation of assembly component

{844EFBA7-1C24-93B2-A01F-C8B3B9A1EA8E}.HRESULT:0x80073715.

I have installed Windows 8.1 on my machine and have .NetFramework 4.0 installed.

Any ideas on how to address this issue?

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3 Answers

  • Best Answer
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    Former Member
    Feb 10, 2015 at 05:17 PM

    Thought to post that my problem has been solved and crystal reports runtime successfully installed on my machine. 

    I enabled MSI logging and found that the actual error in the log was:

    MSI (s) (E4:78) [13:06:25:219]: Assembly Error:The identities of the manifests are identical but their contents are different.

    MSI (s) (E4:78) [13:06:25:219]: Note: 1: 1935 2: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E} 3: 0x80073715 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

    MSI (s) (E4:78) [13:06:25:219]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%\logs\cbs\cbs.log to get more diagnostic information.

    Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

    MSI (s) (E4:78) [13:06:30:263]: Product: SAP Crystal Reports runtime engine for .NET Framework (64-bit) -- Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

    Action ended 13:06:30: InstallExecute. Return value 3.

    After googling this error I came across this blog post that helped me solve the problem:

    Problem Installing Crystal Reports Redistributable 64 bit version | Sergey Barskiy's Blog

    I simply followed the instructions (other than the MSI logging bit as I had already done that previously) - and it finally fixed my issue.


    Hopefully someone else will benefit from the post:).


    Thanks again Vinit and Ludek for attempting to help:)


    Roopa

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  • Jan 13, 2015 at 04:48 PM

    Hi Roopa

    Make sure you also have frm 2.0 installed.

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

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    Former Member
    Jan 13, 2015 at 04:48 PM

    Hi Roopa,

    When you install the SAP Crystal Reports, developer version for MS Visual Studio product, you actually install 32 bit CR .NET Runtimes which has a Crystal Reports Designer that gets embedded with Visual Studio.

    We can try different method to install the 64 bit runtimes as such:

    1. Uninstall every thing related to SAP Crystal Reports, developer version for MS Visual Studio from your machine.

    2. Start you normal installation again. When you get the prompt for installing the 64 bit Runtimes, uncheck the CheckBox. This will install the 32 bit CR .NET Runtimes as explained above.

    3. Now go to the below Web site and download the installation package given in the snapshot.

    SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads

    4. Install the MSI 64 bit file on you machine.

    Note: Make sure the 32 bit and 64 bit installation are of same Service Pack. In the snapshot, the Service Pack is 12.



    Regards,

    Vinit


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    • Former Member Former Member

      Hi Vinit,

      Just thought to keep you posted..

      I reinstalled Win 8.1 on  my machine, installed VS 2010 (and 2013) and then attempted the Crystal report install again and it fails at the same point..

      Now, my machine is actually a Macbook Air.. will this somehow have an effect on the install?

      Thanks,

      Roopa