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Bill message is appearing on invoice

Former Member
0 Kudos

The periodic I changed to an estimate (due to the inside meter reading differently than the outside meter) but the final read is an actual read.  When I invoiced the account and pushed it through the EA19, I only had the 4 installations.  I am not sure why the estimated final bill message is appearing on this quarterly invoice. See screenshot.

1 ACCEPTED SOLUTION

william_eastman
Advisor
Advisor
0 Kudos

Camille:

You control the messaging - check the print logic to determine where the discrepancy exists.

regards,

bill.

View solution in original post

3 REPLIES 3

william_eastman
Advisor
Advisor
0 Kudos

Camille:

You control the messaging - check the print logic to determine where the discrepancy exists.

regards,

bill.

0 Kudos

Thank you, but where (tCode or menu path) would I check the print logic?  Also, T-Code to change print message.

0 Kudos

If you are formatting internally, then use tcode EFRM.  Otherwise, if using streamserve or other vendor, then you would need to check in those applications.