No backend loaded error while starting Work Manager 5.3 Server

[sravanthi_polu]

Hi All,

We have encountered "No back end loaded error" while starting Work Manager 5.3 Server.The server was working fine before, but suddenly the error has been occurred.When checked in back end we found the following error

"RemoteException::Password logon no longer possible - too many failed attempts; nested exception is:

com.syclo.sap.exception.SAPException".

But the login is successful with the same id and password in ECC.

Please help in this regard.Thanks in advance.

Thanks & Regards,

Sravanthi Polu

[sankar_27]

• Check JavaBE.ini and make sure the Backend connections are correct ( user status , user always service type)
• Check SAP JVM dll, make sure they are not missing .
• Kick off hanging sessions from Agentry Application
• Restart Agentry application if any changes are made.
• Validate with below URL

https://FQDN:PORT/SAPWM

Thanks , Sankar

[jason_latko]

Sravanthi,

There could be multiple userid/password combinations set up in the JavaBE.ini file for push and service user.  One of these is probably expired and must be changed.

Jason Latko - Senior Product Developer at SAP

[sudhiranjan_lenka]

Hi Sravanthi,

The above error comes when the server does not start properly.

Please make sure, you are able to log in into ECC(SAP) with the user id and password which is mentioned in JavaBe.ini file.

Thanks,

Sudhir.