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Problem creation Quotation with Prospective Customer

Hi,

I've problem when create a quotation with Prospective Customer.

In particular when I insert the sold to party, it appears a pop-up related to the address informations.

If i confirm, I can't go on and appears the message "Change in address needed for one-off sold to party". So,if i modify the Name (in the quotation) I can register the documents.

How I can fix the problem?

Thanks and best regards.

Antonio

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3 Answers

  • Best Answer
    Jan 09, 2015 at 01:59 PM

    if you can, could you put the screen shot of the message please as I am quite intrigued with this issue?

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  • Jan 09, 2015 at 10:58 AM

    it seems you have one time customer configured for this.

    in the account group check if the one time account is ticked?

    SPRO-financial accounting-account receivable and accounts payable-customer accounts-master data-prep for creating customer master data-define acount groups with screen layout ( Customer)- select your account group - go to details and check.

    Thanks,

    Sridhar.


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  • Jan 09, 2015 at 01:36 PM

    what is the changes and what problem you have ?

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    • In the last week I've added the name2 and district to the Customer Group one-time Customer.

      Now, as described in the 1st email, when insert the customer in the quotation appears the pop-up that block the document creation.

      Thanks.