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Former Member

Pop-up box on sales order

Good Morning

Does anyone know if its possible to have a pop up box come up customer driven when entering a sales order. I saw something similar during training but can t seem to get anyone to go over it again.

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4 Answers

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    Former Member
    Jan 09, 2015 at 04:34 AM

    Hi Wendy,

    What kind of pop-up you want?

    I request you to be provide more details about your requirement.

    Regards

    SD

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    • Generic comment: Liked the collective conversation "among" above 3 members. Often, we are guilty of jumping into solutions...before the requirement is clear. some times our assumptions convince us that the requirement is clear. (i have fallen into these traps many times)

      On the other hand, the client / OP several times do not give a straight or clear picture of the requirement(s).

  • Jan 12, 2015 at 08:05 PM

    Wendy,

    As members have requested, explain the business scenario; so that we can understand the reason and background for having a popup. Also explain where you don't want any popup.

    Is this for a specific scenario (process / business entity) or it is needed across all processes etc.?

    TW

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  • Jan 12, 2015 at 08:19 PM

    I believe text determination might be what you are looking for? I can see it serving your purpose without any code work

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    • Hi,

      When we are answering a question, we put our intelligence depending on the seriousness of the question. Many a times as TW has put it, the OP do not give any clarity of the requirement, as if the question is put just for the sake of it.

      So the answers also tend to be of the same nature. I agree, its not a good practice for the forum.

      Lets see what Wendy replies, hope she/he is serious about her/his requirement 😕

      Thanks

      Jobi

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    Former Member
    Jan 13, 2015 at 01:26 PM

    We have several customer that have specific freight issues for PO;s under $2000 and different ones for PO's under $2000.00 since we can only default 1 shipping spec per customer I would like a pop-up box with the customers requirements come up in the sales order once we enter the Business Partners acct number in the sales order.

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    • What you're asking looks like a text configuration - text is entered in the customer master and displayed before being copied to the order. This has already been discussed on SCN (just the first hit).

      But I agree with TW that the best option is to remove the manual process out of the equation. People get used to the pop-ups very quickly and simply ignore them (at least that has been my experience). And charging the customer freight incorrectly could easily turn into a customer service disaster and/or financial loss. The risk seems too big IMHO to rely on someone reading a pop-up and then actually acting on it (correctly!).