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Former Member

Trial Evaluation missing things

Hi all,

I am evaluating PowerDesigner using the 15 day trial download.  Unfortunately I'm having problems with missing toolbar buttons and menu options.  I'm not sure if these are missing due to the context I'm in, or the fact I am using a trial version.   What I have managed to do so far has impressed me, but obviously I'm greatly hampered by these things.

To give an example;  when I enter PowerDesigner I can choose to create a Physical Data Model.  This shows up in the Object Browser as expected.  However, the toolbars above are completely blank.  They are there, and appear to have invisible buttons on them, with no text or icons.  Clicking on most accomplishes nothing, but then I can't know what each one is supposed to do.

Equally, the menus appear to be mostly empty.  The File menu, for instance only has a single entry for "New Model".   The Edit menu has a single "Undo" that is disabled.  The Tools menu has a single "Complete Links" and nothing else.

Is this normal behaviour?  Am I failing to do something?  Any idea how I can fix this?


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  • Best Answer
    Jan 08, 2015 at 09:58 PM

    Hi Gavin,

    It's definitely not normal behavior.  Can you please provide a screenshot showing the problem?

    Also, what operating system is it installed on?  Is it a Virtual Machine?

    Thank you,


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    • Former Member Anthony Hill

      Yes.  I'm using the x64 versions for everything.  Just one of the things that's made working out what's wrong more complicated.