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Former Member

How to add status code in checklist function

Hi,

I have successfully configured the checklist function in ITSM. Now we want to add an additional status value to be used apart from the standard status codes.

Today we how follow standard codes in use:

I1002 Open

I1003 In Process

I1005 Completed

we want to add status " Not Relevant" which also close the the checklist item (as Completed)

Where do we configure the status schema for checklists?

Best Regards

Endre Rasmussen

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1 Answer

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    Former Member
    Sep 02, 2016 at 12:59 PM

    Hi,

    have you ever found a solution for this?

    Cheers.

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    • Former Member

      Hi,

      No. But have not used that much time on it either. Hope someone finds out and post the solution here 😊

      Best Regards

      Endre