Smartform print and print preview issue

[Former Member]

Hi

I am printing  smart form through a report.

The report has to print documents nos 1 to 10 which are smartforms

During print preview the documents are displayed in a sequence i.e from 1 to 10

but during actual Print  , the sequence is disturbed. eg. document 10 is printed before 9.

Can anybody tell me the probable cause of this error?

Is it a printer configuration issue?

PS-The documents numbers in the selection screen are given in order.

[former_member200338]

Try to print it to spool. Convert spool to PDF using program RSTXPDFT4. Look what is being printed in PDF. If issue doesn't happen, then it must be printer problem.

[Former Member]

Is your report creating a single spool request or one per document?  If you create one spool per document there's no guarantee they'll hit the printer in a particular order.

Regards,

Nick

[Former Member]

Hello Shalini,

1st u check print preview, if page sequence is ok, then put PDF! In command box and system automatic convert in PDF format.

If pdf you will get correct sequence then print configuration issue. if you have

authorization for tcode SPAD. Through this tcode you can check printer setting.

you can check smartforms control parameter while debuging you will check print parameter what sequence are you getting....

[Former Member]

Hi Nick

The report creates one spool per document.

[Former Member]

In pdf it gives correct sequence.

Its printer config issue.

Issue resolved.Thanks all !!

[Former Member]

That's great, what printer config change did you have to make to fix this issue?  Was it in SPAD, the general printer landscape or the physical printer?