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Former Member

BI PLATFORM UPGRADE - Needing to stop BI Services?

Hi,

We want to upgrade BI 4.1 SP4 Patch 1 from BI 4.1 SP4.

Do we need to stop the BI Services and Tomcat?

Best Regards,

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2 Answers

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    Former Member
    Jan 08, 2015 at 08:46 AM

    Hi,

    Once you start the patch upgrade setup then the services will be stopped automatically during upgrade. It is recommended to stop all BO services except CMS manually before starting the setup.

    Yes. It is recommended to stop BI services and Tomcat just before starting the upgrade.

    Regards,

    Hrishikesh

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    • Former Member Moritz Hoedel

      Hi,

      As I mentioned earlier stop all BO services except CMS that means the CMS, SIA and CMS system database should be up and running. As far as FRS is concerned we can can keep then running or stop them manually as it has worked both ways for me in the past, however I prefer to stop them manually before starting with the upgrade.

      Regards,

      Hrishikesh

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    Former Member
    Jan 08, 2015 at 09:50 AM

    Hi Moritz,

    Thank you very much for your answer.

    Now, my BI Services look below before patching.

    CMS, IFR and OFR is running only.

    Also my task manager is like below picture.

    Is Everything looking ready before patching?

    Best Regards,

    Tarumar


    BI_Services.JPG (89.0 kB)
    Task Manager.JPG (94.0 kB)
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    • Hello Tarumar,

      You're welcome.

      Check if all stopped services are really stopped on os level.

      In our case the connectionserver(32).exe is usually still running, which can cause issues.

      Then you're good to go from this point of view, if you have a working full backup available.

      Krgds

      Moritz