Invalid File Name error... during crystal report deployment

[Former Member]

Hi,

I am using Crystal report version CRforVS_13_0_12 and CRRuntime_64bit_13_0_12. This had worked fine and OK while i run it on my local PC. But the situation was different when it was deployed to a Remote Server online running Windows 2012 R2.

When any of the pages containing the Crystal report is accessed, I got the following error:

Invalid file name.

Please kindly visit the page here:  http://ksssmbreg.com.ng/crystalR/cmcsReport.aspx

IT WORKED WELL AND DISPLAYED WHEN I ACCESSED IT LOCALLY ON MY PC.

ACTIONS TOOK: I have given full permissions to the C:\Windows\Temp (BOTH Network Service and IIS_IUSRS). But this has not worked also.

NEED URGENT HELP PLEASE?

[former_member183750 · Accepted solution]

It's a permission issue. See:

1767684 - Error - CrystalReportsException: Load report failed / Invalid file name

Your best bet is to download an http sniffing utility like Fiddler and then look at the logs for "Access Denied". Then grant the correct access rights.

If this is a critical issue, you have the option of creating a phone incident here:

Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member · Accepted solution]

Thanks alot  for your reply.

The permissions have been applied and the Error has been cleared.

But now the page is blank without any Error.

Please what else can I do?

You can view the page here:                                               http://ksssmbreg.com.ng/crystalR/cmcsReport.aspx

Thanks alot.

[Former Member · Accepted solution]

FINALLY, the problem has been solved. When I installed Fiddler to track the Log. I realized that the page is blank because aspnet_client is required to be copied to (domain_name/aspnet_client) i.e inside the httpdocs of that domain.

Thanks alot.

[former_member183750 · Accepted solution]

Excellent troubleshooting Ty

For those following in your footsteps, the solution to the blank page is documented here on SCN (use the search box in top right corner).  A good example:

There is also a 3rd party blog that many find very clear:

Visual Studio 2012 Crystal Report not working on Windows Server 2012/ 0x800a1391 – JavaScr...

- Ludek