on 01-07-2015 5:03 PM
Hi Experts,
A vendor had set up in SAP an we have maintained his email address in SAP. However, he is not receiving any electronic payment advice for after payment run for ACH payment. Could you please help hot to fix this?
Thank you!
Hi Sanjay,
Check the programs and variants given in printout / data medium tab of F110 payment run. For that variant check if print payment advice notes is checked or not. If it is not checked payment advice will not be sent.
Check the print job in F110. There you can see if mail request is sent to the other vendors in that payment run. Is payment advice not sent only to particular vendor or all the vendors in the payment run?
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Hi,
Please check in SOST. Here, we can see the status and error message. Based on this we required action can be taken.
Regards,
Sumti Bhadani
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Hi
Check the Vendor master correspondence details whether you have maintained the email address correctly. Also check whether that payment run includes any other payment instructions.
Regards
Gayani
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Hi Sanjay,
Kindly check if the outgoing email is stucked using transaction SOST. If not, kindly check if the maintained email address in the VMD is correct.
Hope this helps.
Regards,
Jayj
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