Skip to Content
avatar image
Former Member

DMS - Unable to open a 3D file on Visual enterprise viewer


We are unable to open 3D files (*.CAD) from 'Originals' tab in CV03N.Visual Enterprise viewer(VEV) is installed.

Word and other 2D formats open fine.3D files open sucessfully from VEV installed on the desktop.

Below is the error screenshot:

Files are stored in content server.Below configurations are done:

1) 'Define Workstation Application' - Appl ACD is defined for file formats - *.dwg,*.sldprt,*.slddrw

2) Define Workstation Application in Network -

PC ACD 1 Autocad EAIWeb.webviewer3D.1%SAP-CONTROL% PC ACD 2 Autocad EAIWeb.webviewer3D.1%SAP-CONTROL% PC ACD 3 Autocad EAIWeb.webviewer3D.1%SAP-CONTROL%

3) Mime type is defined for ACAD as - 'application/acad'

4) Data carrier is defined for 'server,front end' as - C:\TEMP

Please suggest if we have missed any config to open 3D files in VEV from content server.

Thanks in advance.




DMS - VEV.jpg (97.8 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Jan 07, 2015 at 01:24 PM

    Hi Deepika,

    Can you try removing the hard code *.CAD form the document type ACD just for the time being and check if the CAD file is opening for this document now. If possible, please can you check if you can add *.CAD in 'Define Workstation Application'.

    Please provide your feedback and inputs.



    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Arijit Banerjee

      Hi Arjit,

      Thanks for your response.

      We have tried all the above configs, but it's not helping resolve our issue.

      Please guide us on integration between SAP & Visual Enterprise Viewer. It will be really helpful if you can provide link to any such guidebook/document.

      With Regards,