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Blank page issue in MSS employee profile EHP7


We are on NW 7.4 using EHP7 based ESS , MSS role. Employee profile in MSS which i access via my team shows blank page (grey screen).

Employee profile is visible in ESS but not in MSS.

In LPD_CUST , I am using SAP standard entry with alias as SAP_HCM_PROXY . All the sicf services and gateway services are activated.

is there some additional parameters to be added in lpd_Cust for mss?

I checked below mentioned threads and

Any idea what might be wrong. How to get content in MSS employee profile?



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2 Answers

  • Best Answer
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    Former Member
    Jan 07, 2015 at 08:45 AM

    once can u check in sicf > sap>bc> ui5_ui5 > hress_emp_pro_g is in activated or not ? right click and check ...activate that total ui5_ui5 node in Sicf once and check

    can i know which browser and version ur using upgrade ur browser or else try with IE 11 or 10 version browsers , generally if u activate HCM_PD_UI_1 this in SFW5 the structure and team view shud get visible or else go to SM30 - V_THV_APP_C and check against Activate Hierarchy visualization with HIERARCHY name :MSSBIZVIEW in that and try again

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    Former Member
    Jan 13, 2015 at 04:12 PM

    Hi Navya,

    try to debug BAdI HRTMC_IM_DR_FIELDS_MANAGER - it contains a field 'MANAGER' and it is also called, when you click on employee's photo in My Team lane.

    cl_hrtmc_cp_basic_utilities=>get_manager method is called

    you can check if you are missing some customizing for external relationship in tcode OOVK regarding 742 relationship:


    Hope this will be helpful.



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