Wrong security creds error: MSC

[Former Member]

Hi !

We're in the process of completing our MSC setup for a standalone Java system.

Step 7-->Finalize Configuration-->Register ADC Collector gives the below error:

Solman 7.1: SP 12

Java 7.40 Portal system: SP 7

We've used the "Administrator" user in "Enter System Parameters".

The Test Logon works Ok too.

This user has the Administrator role as per Note 1857914.

I've even restarted the Activity collector services from NWA...

Please help advise

Thanks a lot !

saba.

[divyanshu_srivastava3]

HI Saba,

Can you share a major part of this trace or possible a complete one ?

Also, have you check the above note mentioned by Sriram on the J2ee engine side ? Esp, 1819822 ?

Regards,

[Former Member]

Hi Sriram,

Note 1892613 is not applicable.

We have another Java system (at the same patch level as the troublesome one), where this step works fine...

Here's a more detailed trace:

Thanks a lot !

saba.

[divyanshu_srivastava3]

HI Saba,

Thanks for the reply.

Please send me the complete application trace once.

Regards,

[Former Member]

Hi !

Here is the default trace from Solman:

#1.5 #005056845F62008F0006470000000C4400050C007F676419#1420571161522#com.sap.sup.admin.agentextractor.SmdAgentExtractorBean#sap.com/tc~webadministrator~abapco#com.sap.sup.admin.agentextractor.SmdAgentExtractorBean#J2EE_GUEST#0##CDA5EAC17D1E11E4CD91000001207262#cda5eac17d1e11e4cd91000001207262-0#cda5eac17d1e11e4cd91000001207262#Thread[ExRun:default_3,5,default:ExecTG]##0#0#Error#1#/Applications/AdminConsole/SMDAgentExtractor#Java###[8312] Exception while initializing extractor com.sap.sup.admin.agentextractor.extractors.ctc.CTCExtractor@2c8194bb

[EXCEPTION]

{0}#1#com.sap.sup.admin.agentextractor.exception.ExtractorInitException: Exception while getting CTC Configuration

  at com.sap.sup.admin.agentextractor.extractors.ctc.CTCExtractor.initialize(CTCExtractor.java:149)

  at com.sap.sup.admin.agentextractor.SmdAgentExtractorBean.processFunctionWithTimeout(SmdAgentExtractorBean.java:196)

  at sun.reflect.GeneratedMethodAccessor372.invoke(Unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:331)

  at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:94)

  at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90)

  at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:285)

  at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)

  at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)

  at java.lang.Thread.run(Thread.java:683)

Caused by: java.lang.Exception: [DataCollectorClientUtil_xyz] Error collecting CTC data on host [xyz]

  at com.sap.smd.agent.plugins.datacollector.util.DataCollectorClientUtil.collectCTCData(DataCollectorClientUtil.java:99)

  at com.sap.sup.admin.agentextractor.extractors.ctc.CTCExtractor.retrieveCTCZip(CTCExtractor.java:490)

  at com.sap.sup.admin.agentextractor.extractors.ctc.CTCExtractor.initialize(CTCExtractor.java:131)

  ... 10 more

Caused by: com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: [DataCollector] Error during collectCTCData() for sid [abc] on host [xyz]; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Error collecting ctc files [sid:abc] [path:[^/j2ee/cluster_config/system/custom_templates/Usage_Type_All_in_One/cfg/services/.*/.*\\.properties]] on host [xyz]; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Error while collecting CTC zip for path [[^/j2ee/cluster_config/system/custom_templates/Usage_Type_All_in_One/cfg/services/.*/.*\\.properties]] in file [D:\\usr\\sap\\DAA\\SMDA97\\SMDAgent\\temp\\ctc_test_abc_1420571161275.zip]; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: [JmxService] Error accessing JmxProxy for sid [abc] - InsNbr [07]; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: [JmxProxy_1679579586_abc] Error during initialization; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Unable to connect to connector server.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Exception during getInitialContext operation. Wrong security principle/credentials.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Error during authentication. For more information see the remote server traces.; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: [JmxProxy_1679579586_abc] Error during initialization; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Unable to connect to connector server.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Exception during getInitialContext operation. Wrong security principle/credentials.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Error during authentication. For more information see the remote server traces.; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Unable to connect to connector server.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Exception during getInitialContext operation. Wrong security principle/credentials.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Error during authentication. For more information see the remote server traces.; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Exception during getInitialContext operation. Wrong security principle/credentials.; nested exception is:

  com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: Error during authentication. For more information see the remote server traces.; nested exception is:

  com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Error during authentication. For more information see the remote server traces.

Thanks a lot !

saba.

[Former Member]

Hi !

The answer to this one was :

Assigning the "Administrator" role to the user running the setup on the target Java stack.

Thanks !

saba.

[Sriram2009]

Hi Saba

Could you check this SAP KBA 1892613

BR