Configurations of Alerts in CRM 7.0

[Former Member]

Hi Experts,

This question is in reference to Alert Configuration Document.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/...

This is really a very good Document. It helped me in configuring Alerts.

However I am struck at one point.

We have Configured Alert Classification, Category & also created container element with the Business Transaction Cat & Transaction ID (Object_Type & Object_ID). Maintained Long Text & Short Texts.

Maintained "SAP_BC_ALM_ALERT_USER" in Authorization Subscription also. Also have Setting up Method call "Trigger_Alert". Implemented OSS note: 821188.

Have also configured actions.

But I am not able to View any actions/subscriptions/category in 'Subscription of the Alert Category' in Web-UI (under Worklist -> Personalize Alert).

I have done all the configurations as mentioned in the document.

Can you please suggest what might go wrong?

Thank you in Advance.


Rgds,
Sai Srinivas Ivaturi

+91-9550900008

[Former Member]

Please refer to the DEMO program. Have a test with the alert category you defined. You will find some information.

Program name: RSALERTDEMO01/02/03/04....

All are in package: SALERT_DEMO