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Grey Shades are Blacked Out in smartforms - Reg

sunil_mani
Active Participant

‎01-06-2015 12:45 PM

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Hi,

     I am trying to print smartform using device type HP Laserjet 4 Series PCL-5. At header level of table in smartforms, we have grey shades those are getting converted into BLACK SHADES. Please let me know the reason why grey shades are converted into Black?  Does client printing the form on BLACK and WHITE PRINTER, could be the reason?  Because, we used the same device type with different printer, it was giving us a proper output without black shades.

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2 REPLIES 2

ipravir
Active Contributor

‎01-06-2015 12:54 PM

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Hi Sunil,

Try with other Printer Type like LP01 / LOCL and check the output.

Regards.

Praveer.

rajkumarnarasimman
Active Contributor

‎01-06-2015 1:01 PM

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Hi sunil,

Kindly check the following note.


400050 - Background is printed in black instead of gray


1583766 - Colored background is output incorrectly in Smart Form

Regards

Rajkumar Narasimman