UPL job going to cancelled state

[former_member204080]

Hi All,

We are facing issue with UPL extractor job in our ECC system .

Solman Version: 7.1 SP12

Managed system verison :ECC6 EHP4

SAP_BASIS 701 SP15

SAP-ABA      701 SP15

We have done below activties

1. BW content for UPL is activated   in Basic configuration of solman_Setup

  2.In Custom code management tab

      a. Check BW content activation (UPL) is performed

      b. Create template users have all the recommended roles

       c. In scope we select SID and clinet

    d. In configure infrastructure we have activated the extractors ,there is a check if all the relevant notes  are available in managed system for UPL or not .We found one note is not present and implemented it

    e. Jobs are scheduled to run in managed system for data collection

But jobs are  getting cancelled and there is no proper error message

Job started

Step 001 started (program /SDF/UPL_PERIODIC_EXTRACTOR, variant &0000000000006, user ID )

Job cancelled after system exception ERROR_MESSAGE

Request your expert help in solving this issue

There are no dumps in st22 or logs in sm21

Regards,

Murali

[Former Member · Accepted solution]

Hello Murali,

Please send screen shot of job and Job log of manage system job.

And also the screen shot of UPL activation ( Activate extractor).

Regards,

Ashish

[former_member204080 · Accepted solution]

Hi Ashish,

Please find details

[Former Member · Accepted solution]

Hello,

Please check SAP Note : 1780891 .

And also check product defination in both system, whether any inconsistancy is there.

Regards,

Ashish

[former_member204080 · Accepted solution]

Hi All,

Issue is resolved and we are getting the UPL data in solman.We did multiple things(note implimnetation etc) but most important thing was step user with which job was running in managed system.It should have Read and TMW roles assinged to it (generally it should be user SMTMSM3)

Z_SOLMAN_READ

Z_SOLMAN_READ_620

Z_SOLMAN_READ_70

Z_SOLMAN_TMW

ZSAP_SOLMAN_READ

ZSAP_SOLMAN_TMW

Thanks for all your suggestions

Regards,

Murali