Job going to error status with "No Password supplied for OS account {virtual}vuser_XXX

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Hi,

We have two Non SAP process servers which are installed via Platform agent for Eg: (T01 & T02) are mapped to one queue.

When the job is scheduled to run in that queue, It runs either for T01 or T02 Process server.

When job is trigerred to run for T02 Process server, its connects to backend server and runs fine but the same job is triggered to run for T01 Process server, job failing with error message " "No Password supplied for OS account {virtual}vuser_XXX".

Even all the credentials maintained for vuser and back-end server is correct.

And even when we check in default trace of our CPS system we found the below error

"Process server for Queue Provider 443250 cannot be read, ignoring QueueProvider#"

"704#+0530#Error#com.redwood.scheduler.ui.theme.ResourceServlet#

Unable to find /black/javascript/clear.cache.gif#XX-PART-REDWOOD#redwood.com/scheduler-ear#C0000A421619F1A60000000200001420#2767150000000004#redwood.com/scheduler-ear#com.redwood.scheduler.ui.theme.ResourceServlet"

which we are not sure what exactly it means.

Kindly help us understanding the issue.

Thanks,

Shwetha Houde