Skip to Content
avatar image
Former Member

SSM Problem

Hi SSM Experts!!

Im having a problem when I log into SSM, no matter if it is in my database or pwsample database, I get this view, with no titles, some undefined labels; we have already restarted SSM, JPIP and uploaded the instalation packages. But it is still the same. Last week it was working fine, but today i didnt work anymore.

I attach an image, does any one have an idea?

Thanks!!

Captura.PNG (40.3 kB)
Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

1 Answer

  • Best Answer
    avatar image
    Former Member
    Jan 05, 2015 at 04:59 PM

    Hi Ingrid,

    Usually an 'undefined' labels in the user interface means that the correct bootstrap.zip was not loaded in Transporter.

    So first check if the bootstrap file has the same date as the SSM installation files.

    Regards,

    Isabel

    Add comment
    10|10000 characters needed characters exceeded