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How to access IVR variables within customizer methods

Hi there. Can someone answer the question: how to access variables declared in IVR editor using var state in methods defined in customizer file?

Thanx in advance.

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1 Answer

  • Best Answer
    Jan 07, 2015 at 02:13 PM

    One simple way would be to pass the wanted variables as parameters in the customstate call.

    Have you also checked the SAP Note 1951158  - SAP Contact Center 7.0 - IVR Samples for some more ideas to work on?


    BR
    -Lasse-

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